New 2023 Realistic Free Salesforce CRT-211 Exam Dump Questions and Answer
CRT-211 Practice Test Engine: Try These 210 Exam Questions
NEW QUESTION # 69
What is the first step before setting up entitlements?
- A. Set up service contracts
- B. Specify the entitlements-related lookup filters on cases
- C. Customize entitlements fields
- D. Enable entitlement management
Answer: D
NEW QUESTION # 70
The manager needs to see the individual performance data of Sales Representatives on Accounts, Opportunity and Cases.
- A. Activate "Enable Viewing My Team's Dashboard" permission
- B. Create a Dynamic Dashboard and add filter on Users, Account, Opportunity and Case
- C. Create individual dashboards
- D. Create a dashboard and add filter on Users, Account, Opportunity and Case
Answer: D
NEW QUESTION # 71
A user has been granted a delegated admin to a custom object. What can he complete on that object. Choose 2
- A. Modify Sharing Settings
- B. Modify OWD
- C. Create a new Custom field
- D. Create custom Picklist in that object
Answer: C,D
NEW QUESTION # 72
The support managers want a way to identify other cases that require similar skills or help articles. This will allow them to easily determine appropriate support agents that can assist with reoccurring customer issued.
Which two of object relationship should help accomplish this?
- A. indirect Relationship
- B. Self-Relationship
- C. Hierarchical Relationship
- D. Master-Detail Relationship
Answer: D
NEW QUESTION # 73
Universal containers wants a summary report that displays the percemtage growth of revenue year over year.
What function should an administrator use to calculate this information?
- A. PREVGROUPVAL
- B. PARENTGROUPVAL.
- C. DATEVALUE
- D. PRIORVALUE
Answer: B
NEW QUESTION # 74
Which two permissions need to be enabled to set up entitlement management, including milestones, entitlement processes, and entitlement templates?
- A. Manage Entitlements
- B. Customize Entitlements
- C. Customize Application
- D. Manage Milestones
Answer: A,C
NEW QUESTION # 75
A sales rep at Ursa Major Solar was assigned to a role under their manager and is the record owner of several opportunities; however, the sales rep is missing from the manager's forecast.
What should the administrator review to solve this issue?
- A. Allow Override Forecasts
- B. Enable manager adjustments
- C. Allow Forecasting
- D. Enable owner adjustment
Answer: B
NEW QUESTION # 76
Which of the following features is NOT unique to Salesforce Knowledge? * (1 Point)
- A. Categories
- B. Custom Page Layouts
- C. Synonym Search
- D. Article Types
Answer: B
NEW QUESTION # 77
There is Custom Object and Only System admin has CRED access. Now they want to extend it to VP User. How System Administrator can achieve this ? Choose 2
- A. OWD
- B. Change existing Standard Profile
- C. Use Permission Set
- D. Create Custom Profile
- E. Sharing Rule
Answer: C,D
NEW QUESTION # 78
The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.What type of report should be used in the dashboard component?
- A. Standard case lifecycle report where unit equals business hours
- B. Report based on a reporting snapshot that runs daily at 5:00 p.m.
- C. Custom summary report where unit equals business hours
- D. Report based on custom report type using cases and business hours.
Answer: B
NEW QUESTION # 79
Developers at Universal Containers have created new custom objects and fields in a sandbox.
Records have also been created for these new objects. What should an administrator do to move these objects, fields , and records to a production environment ?
- A. Use the Data Loader to Migrate all the new metadata and the related records.
- B. Use the Force.com IDE's built-in deployment wizard to migrate all changes.
- C. Use the change sets to migrate both the metadata and the records.
- D. Use the change sets to migrate the new metadata and Data Loader to migrate the records.
Answer: D
NEW QUESTION # 80
An administrator at Cloud Kicks has been asked to clean up old approval delete.
Which two things could prevent the process from being deleted?
Choose 2 answers
- A. The process is marked as active.
- B. There is a report in the Administrative 'Reports folder.
- C. There are pending approval requests in the Recycle Bin.
- D. The proems w marked as inactive.
Answer: A,C
NEW QUESTION # 81
Select power users want the ability to make configuration changes to a specific custom object.
What tool should the administrator assign to the power users to enable this?
- A. Sharing Rule
- B. View Setup and Configuration
- C. Delegated Administration
- D. Modify All Data
Answer: C
NEW QUESTION # 82
Pricebooks' OWD is set to No Access. What should an admin do to allow users to select a product & pricebooks for their opportunity?
- A. Grant "Manage Pricebooks" to individual users
- B. Manually share pricebooks to individual users
- C. Create sharing rule on pricebooks and grant access to individual users
Answer: B
NEW QUESTION # 83
Which is the most efficient way to protect a Social Security Number that must be stored on a customer's Contact record?
Select one:
- A. Page Layouts.
- B. Page Layouts linked to Profiles.
- C. Field Level Security
- D. Page Layouts linked to Record Types.
Answer: C
Explanation:
NOTES:
While you can remove the field in page layouts, the field will still be visible to those users in a report, list view, merge template etc. Field Level Security will prevent the user from seeing the contents of this field anywhere.
https://developer.salesforce.com/docs/atlas.enus.securityImplGuide.meta/securityImplGuide/admin_fls.htm
NEW QUESTION # 84
AW Computing uses a private sharing model for cases. A select group of five users need read/write access to all cases with a specific record type. Of these users, one is assigned the Support Manager profile and four are assigned the Support Representative profile. How can the administrator meet this requirement?
- A. Create a public group for the users and a custom parent case record with the record type; share this case by record owner.
- B. Modify the Support Manager and Support Representative profiles to View All Data access on all cases with the record type.
- C. Create a new profile for the five users with View All Data access; remove access to the record type from all other profiles.
- D. Create a public group for the users and use criteria-based sharing rules to share cases with the record type to that group.
Answer: D
NEW QUESTION # 85
A user with permissions to create price books wants to quickly create a new product with the same information as the existing product by cloning the product.
What is an important consideration when cloning a product?
- A. Price book entries in price books that the user does NOT have access to will not be created.
- B. Price book entries need to be activated before users can use the new price book.
- C. Price book entries in price books that the user does NOT have access to will be created.
- D. Price book entries will NOT be created in the standard price book.
Answer: A
NEW QUESTION # 86
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The Salesforce CRT-211 exam is a comprehensive test that covers a wide range of topics related to advanced Salesforce administration. It consists of 60 multiple-choice questions, and candidates have 105 minutes to complete the exam. The questions are designed to test the candidate's expertise in various areas, such as managing data quality, automating complex business processes, configuring advanced security settings, customizing Salesforce apps, and managing users and data access.
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