Latest Education-Cloud-Consultant Exam Dumps Salesforce Exam from Training Expert Actual4Dumps
Pass Salesforce Salesforce Certified Education Cloud Consultant Exam PDF Dumps | Recently Updated 221 Questions
Earning the Salesforce Education-Cloud-Consultant certification can open up a range of career opportunities for professionals in the education technology industry. Salesforce Certified Education Cloud Consultant Exam certification is highly respected in the industry and is recognized by educational institutions worldwide. It demonstrates a candidate's expertise in using technology to improve student outcomes and streamlining administrative processes. Professionals who hold this certification are in high demand and can expect to earn top salaries in the education technology field.
Salesforce Education-Cloud-Consultant certification exam is designed for professionals who work in the education sector and are looking to enhance their skills and knowledge in Salesforce. Salesforce Certified Education Cloud Consultant Exam certification exam validates the candidate's ability to design and implement solutions that meet the unique needs of educational institutions. Education-Cloud-Consultant exam is a great opportunity for individuals who aspire to work in the education industry or for those who are already working in this field.
NEW QUESTION # 103
A university plans to expand its Salesforce Education Data Architecture (EDA) environment to support student services for all of its schools. The university want Contact's family information.
Which action should the consultant take?
- A. Set the Default Account Model to Administrative.
- B. Populate the Account field with the Household record.
- C. Set the Default Account Model to Household.
Answer: C
Explanation:
Explanation
Setting the Default Account Model to Household will allow the university to capture Contact's family information using Household Accounts, which are automatically created when new Contacts are added.
Setting the Default Account Model to Administrative will create Administrative Accounts, which are used to group Contacts by their affiliation to an educational institution or organization, not by their family relationship. Populating the Account field with the Household record is not a valid action because the Account field is read-only and automatically populated based on the Default Account Model. References:
https://powerofus.force.com/s/article/EDA-Account-Model
https://powerofus.force.com/s/article/EDA-Accounts-and-Contacts
NEW QUESTION # 104
The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low.
What should the consultant recommend?
- A. Trailhead
- B. Salesforce Einstein
- C. Power of Us Hub
- D. Trailblazer Community
Answer: A
NEW QUESTION # 105
A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?
- A. Campaign hierarchy
- B. Parent campaigns
- C. Campaign member
- D. Campaign influence
Answer: C
NEW QUESTION # 106
The Executive Education department uses Salesforce to track sales of custom education programs to corporations and organizations. The department director needs to know the pipeline of custom programs.
How should the consultant meet this business requirement?
- A. Use an Opportunity report.
- B. Configure a list view.
- C. Set up an Affiliations report.
- D. Create custom report type.
Answer: A
Explanation:
Explanation
The consultant should use an Opportunity report to meet the business requirement of showing the pipeline of custom programs for the Executive Education department. An Opportunity report is a type of report that shows information about Opportunities, such as amount, stage, probability, or close date. An Opportunity report can help the department director know the pipeline of custom programs by showing the distribution and performance of Opportunities by various criteria, such as program type, account, or owner. Creating a custom report type, setting up an Affiliations report, or configuring a list view are not ways to meet the business requirement of showing the pipeline of custom programs for the Executive Education department. References:
https://help.salesforce.com/s/articleView?id=sf.reports_standard_opp.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/reports_dashboards/reports_dashboards_funnel
NEW QUESTION # 107
What is the correct order of operations to ensure customer success in an Education Cloud implementation?
- A. Document Current State, Conduct: Discovery Workshops, Write Test Scripts & Plans, Build Solution & Test, Generate Solution Design, Deploy.
- B. Conduct Discovery Workshops, Document Current State, Write Test Scripts Plans, Generate Solution Design, Build Solution & Test, Deploy
- C. Conduct Discovery Workshops, Document Current State, Generate Solution Design, Write Test Scripts
& Plans, Build Solution & Test, Deploy, - D. Document Current State, Conduct Discovery Workshops, Generate Solution Design, Write Test Scripts
& Plans, Build Solution & Test, Deploy.
Answer: C
NEW QUESTION # 108
The Recruitment and Admissions office wants to use Salesforce to track prospective students, recruitment events, student applications, digital engagement, and interactions with prospects on their mobile devices.
Prospective students communicate via SMS
on their mobile devices, social media, and email.
Which solution should the consultant recommend?
- A. Einstein Bots
- B. Activity timeline
- C. Salesforce Maps
Answer: A
Explanation:
Einstein Bots are chatbots that can automate conversations with prospective students on various channels, such as SMS, social media, and email. They can provide information, answer questions, collect data, and hand off the conversation to a human agent if needed. Einstein Bots can help the Recruitment and Admissions office to track digital engagement and interactions with prospects on their mobile devices, and improve the student experience12. Salesforce Maps is a location intelligence solution that helps sales and service teams optimize their territories, routes, and schedules3. Activity timeline is a feature that displays a chronological list of activities related to a record, such as calls, emails, meetings, and tasks4. Neither of these solutions are directly relevant to the scenario described in the question.
NEW QUESTION # 109
An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal.
Which feature should the consultant recommend to meet the requirement?
- A. Advising Pools
- B. Email to Case
- C. Success Teams
- D. Early Alerts
Answer: A
Explanation:
Explanation
Advising Pools is a feature that allows students to schedule appointments with any available advisor directly from a portal. Advising Pools enables advisors to set their availability and preferences, and students to see which advisors match their needs and book appointments accordingly. Email to Case, Success Teams, and Early Alerts are not features that allow students to schedule appointments with advisors from a portal.
References:
https://help.salesforce.com/s/articleView?id=sf.eda_advising_pools.htm&type=5
https://www.salesforce.org/blog/advising-pools-for-higher-ed/
NEW QUESTION # 110
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?
- A. The business user case requires a full Salesforce license.
- B. Unlimited Edition requires a full Salesforce license.
- C. Education Data Architecture requires a Community license.
- D. The business user case requires a Lighting Platform Plus license.
Answer: A
Explanation:
The consultant should discuss with the client that the business user case requires a full Salesforce license, not other license types. A full Salesforce license allows users to access standard CRM functionality, such as Accounts, Contacts, Opportunities, and Campaigns. This is what the recruitment staff need to access Opportunity and Campaign Member information about students. Other license types, such as Lightning Platform or Community licenses, have limited access to CRM functionality and may not meet the business user case. Reference:
https://help.salesforce.com/s/articleView?id=sf.users_license_types_available.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/identity_basics/identity_basics_licenses
NEW QUESTION # 111
A university dean wants to refer students for summer engineering internships and requests a list of people who earned high final scores in the Intro to Civil Engineering class.
Which objects should the consultant include in the report?
- A. Course Connections with Academic Program
- B. Term Grades with Contact
- C. Education History with Account
- D. Program Enrollment with Contact
Answer: B
Explanation:
Term Grades with Contact is the object that the consultant should include in the report to show the people who earned high final scores in the Intro to Civil Engineering class. Term Grades is an object that stores the grades that a student receives for a course offering in a specific term. Contact is an object that stores the personal information of a student. Program Enrollment with Contact, Education History with Account, and Course Connections with Academic Program are not objects that can show the final scores of a class in EDA. Reference:
https://powerofus.force.com/s/article/EDA-Data-Dictionary
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create.htm&type=5
NEW QUESTION # 112
A school district needs to track special education student grades, attendance, and program enrollments and capture e-signatures from parents and legal guardians.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers.
- A. Salesforce CPQ
- B. K-12 Architecture Kit
- C. Third-party application
- D. Nonprofit Success Pack
Answer: A,C
NEW QUESTION # 113
An institution's office of Career service wants to solution that allows student to schedule appointments with nay available counselor directly from a portal.
On which object is the availability configured?
- A. Benefit schedule
- B. Goal Definition
- C. Case
Answer: A
Explanation:
Configuring Availability for Appointments:
The Benefit Schedule object is used in Education Cloud to manage availability for scheduling appointments.
This allows the institution to set up availability slots that students can book directly through a portal.
Setting Up Benefit Schedule:
Navigate to Setup: Go to the Salesforce Setup menu.
Create Benefit Schedules: Define the availability slots for counselors by creating Benefit Schedules.
Assign Benefit Schedules: Link these schedules to the respective counselors.
Integration with Portals:
Ensure that the portal used by students is configured to display available slots from the Benefit Schedule object.
Students can then book appointments directly based on the availability set in the Benefit Schedules.
Training and Adoption:
Provide training to counselors on managing their availability through Benefit Schedules.
Ensure students are aware of how to book appointments through the portal.
Reference:
Salesforce Education Cloud Documentation: Benefit Schedule
NEW QUESTION # 114
The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with EDA.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers.
- A. Create an Account record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
- B. Create a custom picklist value for Alumni Chapter on the Affiliation object.
- C. Create an Affiliation mapping to the Primary Chapter field in EDA Settings.
- D. Create an Affiliation record type for Alumni Chapter and a custom field for the Primary Chapter on the Contact record.
Answer: B,C
Explanation:
Explanation
The consultant should create an Affiliation mapping to the Primary Chapter field in EDA Settings, and create a custom picklist value for Alumni Chapter on the Affiliation object, to meet this requirement. An Affiliation mapping allows the consultant to specify which field on Contact should be populated with a value from an Affiliation record when that Affiliation is marked as primary. A custom picklist value for Alumni Chapter on the Affiliation object allows the consultant to indicate which type of Affiliation is related to an alumni chapter membership. Creating an Affiliation record type for Alumni Chapter and a custom field for Primary Chapter on Contact, or creating an Account record type for Alumni Chapter and a custom field for Primary Chapter on Contact are not steps that use standard features available with EDA. References:
https://powerofus.force.com/s/article/EDA-Affiliations
https://powerofus.force.com/s/article/EDA-Affiliations-Mappings
NEW QUESTION # 115
How should a consultant prepare for a successful Education Cloud discovery session with an institution?
- A. List the current challenges in education.
- B. Create an Education Cloud storyboard.
- C. Review the institution's strategic plan.
- D. Build the institution's technology roadmap.
Answer: B
NEW QUESTION # 116
A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which three steps should the consultant recommend?
Choose 3 answers
- A. Confirm the university has enough login licenses.
- B. Develop a Performance Testing Strategy.
- C. Identify areas that may impact governor limits.
- D. Log a case with Salesforce Support to increase limits.
- E. Use a third-party testing automation tool.
Answer: B,C,D
Explanation:
The consultant should recommend to develop a performance testing strategy, identify areas that may impact governor limits, and log a case with Salesforce Support to increase limits as three steps to prepare for the large increase in users accessing the system at any one time. Developing a performance testing strategy means creating and executing tests that measure how the system performs under different scenarios and conditions, such as load testing or stress testing. Developing a performance testing strategy can help evaluate the system's reliability, scalability, and responsiveness when faced with high user demand. Identifying areas that may impact governor limits means finding and analyzing the code or processes that may consume excessive system resources or exceed the predefined limits set by Salesforce, such as CPU time limit or SOQL query.
NEW QUESTION # 117
A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforce environment.
Which two actions should the consultant take?
- A. Set Account and Contact's to public Read/Write before the data load.
- B. Load record owners after the Account and Contact data load is complete.
- C. Set Account and Contact's sharing to private before the data load.
- D. Disable all TDTM trigger Handlers before the data load.
Answer: B,C
NEW QUESTION # 118
A college wants to extend its existing Education Data Architecture org to support the Advancement department's fundraising needs.
What should the consultant recommend to meet the requirement?
- A. Nonprofit Success Pack
- B. Giving Pages
- C. Elevate
- D. Gift Entry Manager
Answer: A
Explanation:
Nonprofit Success Pack (NPSP) is a solution that the consultant can recommend to meet the requirement of extending EDA org to support fundraising needs. NPSP is built on top of EDA and provides features such as donations management, gift processing, donor engagement, and reporting. Gift Entry Manager, Giving Pages, and Elevate are not solutions that can extend EDA org to support fundraising needs, but rather tools that can work with NPSP to enhance the fundraising experience. Reference:
https://www.salesforce.org/education/education-cloud-for-advancement/
https://www.salesforce.org/nonprofit/nonprofit-success-pack/
NEW QUESTION # 119
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
- A. Case Status
- B. Alert Reason
- C. Success Plan Type
- D. Appointment Topic
Answer: D
NEW QUESTION # 120
During the requirements gathering phase, the academic staff stated that students are independent of any Account or Company. The staff requested that the Contact's Account field be blank and hidden on the page layout.
What is the impact of creating a Contact without a parent Account?
- A. Contacts will require manually creating a related Affiliation record to enable sharing, adding more complexity.
- B. Contacts are public to all users, potentially sharing sensitive data.
- C. Contacts are at risk of ownership data skew, which may result in performance issues.
- D. Contacts are private only to the record owner, and inaccessible to other users.
Answer: B
Explanation:
Explanation
The impact of creating a Contact without a parent Account is that Contacts are public to all users, potentially sharing sensitive data. This is because Contacts without a parent Account are considered as private contacts, and they do not follow the sharing rules of the Account object. Private contacts are visible to all users in the same role or above, regardless of the Contact owner or the organization-wide default settings. This can expose sensitive student information to users who should not have access to it. Contacts without a parent Account are not private only to the record owner, at risk of ownership data skew, or require manually creating a related Affiliation record to enable sharing. References:
https://help.salesforce.com/s/articleView?id=sf.contacts_parent.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.contacts_sharing_considerations.htm&type=5
NEW QUESTION # 121
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?
- A. Email Studio
- B. Interaction Studio
- C. Advertising Studio
- D. Social Studio
Answer: C
Explanation:
Explanation
Advertising Studio is a Marketing Cloud product that the consultant can recommend to help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.
Advertising Studio is a product that allows users to create and manage advertising campaigns on various social media platforms, such as Facebook, Instagram, Twitter, or LinkedIn. Advertising Studio also integrates with Marketing Cloud Corporate Edition, so users can leverage their email subscriber data to target and retarget audiences with relevant ads. Social Studio, Interaction Studio, and Email Studio are not Marketing Cloud products that can help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.
NEW QUESTION # 122
Where can a customer find more information on Salesforce open-source and community sprint information?
- A. Trailblazer Community
- B. Trust.salesforce.com
- C. Partner Community
Answer: A
Explanation:
The customer can find more information on Salesforce open-source and community sprint information on Trailblazer Community. Trailblazer Community is a platform that connects Salesforce customers, partners, employees, and enthusiasts to learn, share, and collaborate on Salesforce topics and projects. Trailblazer Community provides information on Salesforce open-source and community sprint events, such as dates, locations, agendas, or registration links. The customer can also join groups, forums, or blogs related to Salesforce open-source and community sprint topics on Trailblazer Community. Trust.salesforce.com, Partner Community, or AppExchange are not platforms where the customer can find more information on Salesforce open-source and community sprint information. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/trailblazer-community-basics
https://trailblazercommunitygroups.com/sprints/
NEW QUESTION # 123
A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?
- A. Custom automation with an email alert
- B. Digital Engagement Messaging
- C. Marketing Cloud
- D. Salesforce Mass Email
Answer: C
NEW QUESTION # 124
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?
- A. Person Account
- B. Administrative Account
- C. Household Account
- D. Standard Account
Answer: A
Explanation:
Explanation
Person Account is an account model that the consultant should select to meet the requirement of associating the residence hall address information to the international student Contact and Account record. Person Account is a feature that allows users to store information about individual people who are not associated with an Account, such as students or applicants. Person Account also allows users to store multiple addresses for a Contact or an Account using Address Management. The consultant should enable Person Accounts and use them to store information about international students and their residence hall addresses. Standard Account, Household Account, and Administrative Account are not account models that can meet the requirement of associating the residence hall address information to the international student Contact and Account record.
References:
https://help.salesforce.com/s/articleView?id=sf.accounts_person_behavior.htm&type=5
https://powerofus.force.com/s/article/EDA-Addresses
NEW QUESTION # 125
The Accessible Education office needs to track accommodations made for students disability and accessibility needs.
How should the consultant design the Salesforce environment to meet the requirement?
- A. Leverage the Attribute object.
- B. Use the Behavior Response object.
- C. Create custom fields on the Contact object.
- D. Configure a custom object.
Answer: A
Explanation:
The consultant should design the Salesforce environment to meet the requirement of tracking accommodations made for students' disability and accessibility needs by leveraging the Attribute object. The Attribute object is an object in EDA that allows users to store information about a Contact's characteristics, preferences, or needs, such as language, ethnicity, or disability. The consultant can leverage the Attribute object to track accommodations made for students' disability and accessibility needs by creating Attribute records for each student and associating them with their Contact records. Using the Behavior Response object, configuring a custom object, or creating custom fields on the Contact object are not ways to design the Salesforce environment to meet the requirement of tracking accommodations made for students' disability and accessibility needs. Reference:
https://powerofus.force.com/s/article/EDA-Attributes
https://powerofus.force.com/s/article/EDA-Attributes-Create
NEW QUESTION # 126
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