Microsoft MS-721 actual dump : Collaboration Communications Systems Engineer

MS-721
  • Exam Code: MS-721
  • Exam Name: Collaboration Communications Systems Engineer
  • Updated: Oct 14, 2026
  • Q & A: 290 Questions and Answers

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About Microsoft MS-721 Exam Questions

Certification objectives evolve, and your MS-721 preparation should evolve with them. Throughout 2026, Actual4Dumps provides ongoing updates for Microsoft Collaboration Communications Systems Engineer, keeping the 290 practice questions relevant during your active study period.

Microsoft MS-721 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure and manage Teams meetings and conferencing20%- Configure and manage Teams Rooms and devices
  • 1. Plan for Microsoft Teams Rooms
  • 2. Manage Teams certified devices
  • 3. Configure Teams Rooms accounts
  • 4. Configure Teams panels
  • 5. Manage Teams Rooms devices
- Configure and manage meeting experiences
  • 1. Configure audio conferencing
  • 2. Configure live captions and transcription
  • 3. Configure meeting settings
  • 4. Manage meeting policies
  • 5. Configure meeting templates
- Configure and manage webinars and live events
  • 1. Configure webinar settings
  • 2. Manage attendee engagement features
  • 3. Configure event group roles
  • 4. Manage live event policies
Topic 2: Plan and design collaboration communications systems30%- Plan and configure network settings for Microsoft Teams
  • 1. Plan for network topology and connectivity
  • 2. Plan for network bandwidth requirements
  • 3. Configure network ports and protocols
  • 4. Implement quality of service (QoS)
  • 5. Plan and configure network settings for media traffic
- Plan and configure Teams meetings and conferencing
  • 1. Configure meeting policies
  • 2. Plan for Microsoft Teams Rooms
  • 3. Plan for Teams meetings and live events
  • 4. Configure conferencing bridges
  • 5. Plan for webinars and town halls
- Plan and configure Teams Phone
  • 1. Plan for Teams Phone with PSTN connectivity
  • 2. Configure emergency calling policies
  • 3. Configure call queues and auto attendants
  • 4. Configure Teams Phone policies
  • 5. Plan for Teams Phone deployments
Topic 3: Configure and manage Teams Phone25%- Configure Teams Phone
  • 1. Configure call park policies
  • 2. Configure location-based routing
  • 3. Configure caller ID policies
  • 4. Configure calling policies
  • 5. Configure call hold music
- Configure and manage PSTN connectivity
  • 1. Configure Operator Connect
  • 2. Configure Teams Calling Plans
  • 3. Configure voice routing policies
  • 4. Configure Direct Routing
  • 5. Manage SBC (Session Border Controllers)
- Configure emergency calling
  • 1. Configure dynamic emergency calling
  • 2. Configure emergency calling policies
  • 3. Configure emergency locations
  • 4. Manage emergency calling licenses
Topic 4: Manage collaboration communications systems25%- Monitor and troubleshoot meetings and conferencing
  • 1. Monitor meeting quality
  • 2. Use Teams Admin Center for diagnostics
  • 3. Troubleshoot audio/video issues
  • 4. Analyze meeting usage reports
  • 5. Monitor Teams Rooms health
- Manage reporting and analytics
  • 1. Generate call quality reports
  • 2. Analyze usage reports
  • 3. Use Teams Admin Center reports
  • 4. Monitor user adoption analytics
- Monitor and troubleshoot Teams Phone
  • 1. Use Call Quality Dashboard (CQD)
  • 2. Troubleshoot call issues
  • 3. Monitor SBC health
  • 4. Monitor call quality
  • 5. Analyze call analytics
- Manage compliance and security
  • 1. Configure retention policies for calls and meetings
  • 2. Manage security and compliance for Teams Phone
  • 3. Configure information barriers
  • 4. Configure compliance recording
  • 5. Configure recording policies

Common Questions About Microsoft Collaboration Communications Systems Engineer

The MS-721 exam, Collaboration Communications Systems Engineer, assesses whether a candidate can apply Microsoft knowledge to the skills measured by this credential. It is associated with the Microsoft 365 Certified certification. The certification is positioned at the Associate level. Related credentials include Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate.

The MS-721 exam includes 40-60 questions and allows 100-120. Plan your pacing before exam day rather than calculating it under pressure. Timed sessions with Actual4Dumps practice tests can help you decide when to flag a difficult item, keep moving, and reserve enough time for a final review.

The published passing score for Microsoft Collaboration Communications Systems Engineer is 700, and the official exam fee is $165 USD. A retake requires budgeting for the full official fee again, so it is sensible to complete several timed practice tests before scheduling. Consistent results across the 290 practice questions can give you a clearer picture of your readiness.

The stated prerequisite information for Microsoft Collaboration Communications Systems Engineer is: Candidates should have experience with Microsoft 365, networking, telecommunications, and PowerShell. Recommended to have Microsoft 365 Certified: Teams Administrator Associate certification or equivalent knowledge. Before registering, review the eligibility details on the official exam page to confirm the requirements.

Yes. Actual4Dumps provides a free PDF demo so you can review the format and quality of the Microsoft Collaboration Communications Systems Engineer practice questions before placing an order. Your purchase includes 365 days of free updates, and you can extend the update service after expiration at a 50% discount.

If you take the corresponding MS-721 exam within 60 days of purchase and do not pass, you may apply for a full refund under the 100% Money Back Guarantee. Claims based on an exam taken within 3 days of purchase are not eligible; free materials, expired orders, and downloaded products that were not used before sitting for the exam are also excluded. The candidate name must match the payer name.

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The published Microsoft Collaboration Communications Systems Engineer outline contains 4 major domains. The opening domains include:

  • Plan and design collaboration communications systems (30%)
  • Configure and manage Teams Phone (25%)
  • Manage collaboration communications systems (25%)

Review the complete Exam Topics section above for every domain and subtopic before planning your study time.

Microsoft Collaboration Communications Systems Engineer Sample Questions:

Question #1

You have a Microsoft Teams deployment
You have the users shown in the following table.

You need to recommend add-on licenses. The solution must minimize costs.
Which add-on license should you recommend for each user? To answer, drag the appropriate licenses to the correct users. Each license may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Question #2

You have a Microsoft Teams Phone deployment and a Session Border Controller (SBC) named SBC1.contoso.
com.
The SBC has SIP over TLS configured to use the default Microsoft port.
You need to implement Direct Routing from the SBC to Teams Phone.
How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Question #3

What is the benefit of using FortiGate NAC LAN Segments?

  • A. It provides support for IGMP snooping between hosts within the same VLAN
  • B. It provides support for multiple DHCP servers within the same VLAN.
  • C. It allows for assignment of dynamic address objects matching NAC policy.
  • D. It provides physical isolation without changing the IP address of hosts
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

Your company hires a new employee in Lisbon.
You assign a Microsoft 365 E3 license to the employee.
The employee must schedule meetings that will include customers in Lisbon. The customers will dial in to the meetings by using PSTN.
You need to ensure that the employee can send meeting invitations that include a dial-in conferencing bridge.
The bridge must be set to a local number in Lisbon instead of the company ' s default dial-in conferencing bridge number.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. From Users in the Microsoft Teams admin center, edit the Audio conferencing settings of the employee.
  • B. From the Microsoft 365 admin center, assign an Auto Conferencing add-on license to the employee.
  • C. From the Microsoft Teams admin center, modify the settings of the default conferencing bridge.
  • D. From the Microsoft 365 admin center, set the usage location of the employee to Portugal.
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Explanation: Only visible for Actual4Dumps members. You can sign-up / login (it's free).

Question #5

You use Microsoft Teams live events.
You configure a live events policy as shown in the following exhibit.

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation:

Box 1: only employees
In the exhibit we see: Who can join scheduled live events: Everyone in the organization Box 2: subtitles in different languages We see: Transcription for attendees: On Reference:
https://learn.microsoft.com/en-us/microsoftteams/teams-live-events/plan-for-teams-live-events

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