HP HP2-B117 actual dump : Selling Imaging and Printing Fundamentals

HP2-B117
  • Exam Code: HP2-B117
  • Exam Name: Selling Imaging and Printing Fundamentals
  • Updated: Aug 20, 2026
  • Q & A: 50 Questions and Answers

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HP HP2-B117 Exam Syllabus Topics:

SectionObjectives
Topic 1: Customer Needs Analysis- Customer environment evaluation
  • 1. Home and small business scenarios
    • 2. Enterprise printing requirements
      - Solution recommendation
      • 1. Matching products to customer profiles
        • 2. Cost and productivity considerations
          Topic 2: HP Printing Solutions and Services- Support services
          • 1. HP Care Pack services
            • 2. Managed printing concepts
              - Value-added solutions
              • 1. Workflow and document management
                • 2. Mobile and network printing
                  Topic 3: Imaging and Printing Portfolio Fundamentals- HP imaging and printing product families
                  • 1. Inkjet printers
                    • 2. Laser printers
                      • 3. Multifunction printers
                        - Core printing technologies
                        • 1. Printing methods and terminology
                          • 2. Consumables and supplies
                            Topic 4: Competitive Positioning and Sales Fundamentals- Sales positioning
                            • 1. Recommending appropriate solutions
                              • 2. Identifying customer benefits
                                - HP competitive advantages
                                • 1. Product differentiation
                                  • 2. Reliability and total cost of ownership

                                    HP Selling Imaging and Printing Fundamentals Sample Questions:

                                    1. Which types of documents do graphical customers print, as opposed to the types of documents that technical customers print? (Select two.)

                                    A) Schematics
                                    B) Blue prints
                                    C) CAD drawings
                                    D) Banners
                                    E) Fine art


                                    2. Which feature of an HP flow MFP is an important upgrade for workflow optimization?

                                    A) Single-pass, double-sided scanning
                                    B) Larger, eight-inch touchscreen color control panel
                                    C) Increased monthly scan volume
                                    D) HP Jetdirect network connectivity


                                    3. Which product is an HP imaging and printing management solution?

                                    A) HP Managed Print Services
                                    B) HP Web Jetadmin
                                    C) HP ePrint
                                    D) HPPCL6


                                    4. What does HP ultrasonic double feed detection do?

                                    A) Enables simultaneous duplex scanning of multiple pages at the same time
                                    B) Recognizes text and recreates it using editable fonts
                                    C) Senses multiple pages passing through the automatic document feeder
                                    D) Uses ultrasonic technology to exploit the memory on the connected computer


                                    5. What are HP Managed Print Services?

                                    A) An HP service for businesses who need supplies when they need them, regardless of time of day, weekends, or holidays
                                    B) An hp.com database full of answers to customer inquiries about anything from technical issues, to putting new life into printed documents and photographs
                                    C) An HP program that provides genuine HP supplies, maintenance, and break-fix services, plus drives continual improvement for customers across the customer's needs for imaging and printing
                                    D) An HP software program that remotely manages what end users are printing


                                    Solutions:

                                    Question # 1
                                    Answer: A,E
                                    Question # 2
                                    Answer: D
                                    Question # 3
                                    Answer: B
                                    Question # 4
                                    Answer: A
                                    Question # 5
                                    Answer: B

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