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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Which of the following BlackBerry Applications enables users to easily migrate to a new BlackBerry 10 (BB10) device?

A) BlackBerry Desktop software
B) BlackBerry Balance
C) BlackBerry Link
D) BlackBerry Protect

2. Performing a Security Wipe will delete which of the following?

A) All PIM information, pictures or videos but not downloaded applications
B) If work perimeter does not exist then all data but not downloaded applications
C) All data from the work perimeter
D) All data on the device including any pictures or videos, and downloaded applications

3. A customer has enabled Developer mode on the BlackBerry 10 (BB10). The customer connects the device to a computer and is unable to access the BB10 to load the custom BB10 application. What is the most likely cause for this?

A) The assigned Developer Mode IP address is conflicting with an already present IP address on the network to which the attached computer has a network connection.
B) The BlackBerry Network Device driver was not installed and the USB connected BB10 does not present its IP Address specified to the operating system of the attached computer.
C) The USB driver was not initialized properly and the BB10 does not present all available interfaces, which prevents the operating system from detecting the Developer Mode IP Address.
D) The USB dhver is not the correct version and needs to be updated to a version that contains the kernel mode driver that allows Developer Mode access.

4. What email folder(s) is/are synced by default when a new account is added to a BlackBerry 10 (BB10) Smartphone?

A) Inbox
B) Inbox and its subfolders
C) Inbox and the first 10 sub-folders
D) Inbox and sent items folder

5. A BlackBerry User is not able to view corporate email or calendar items in the BlackBerry Hub. Which password will need to be entered to gain access to these items?

A) BlackBerry ID Password
B) Corporate Password
C) BlackBerry Device Password
D) Work Space Password

Solutions: