Salesforce Arch-301 actual dump : Salesforce Certified B2B Solution Architect

Universal Containers (UC) has gone through the design phase of its large initiative involving multiple Salesforce clouds and is about to go into the build phase. The CIO would prefer to create an internal Center of Excellence (CoE) to implement the solution versus make a third-party organisation responsible for the entire build given that they have the talent internally to support the initiative.
Which two recommendations should a Solution Architect make toward creating a CoC?
Choose 2 answers

• A. Documentation around the solution will not be a concern.
• B. All development decisions will be made by internal resources.
• C. Knowledge of the solution will stay within the organization.
• D. It will be much more cost effective to create a CoE.

Universal Containers (UC) is starting to go through an inventory of capabilities in regard to its many data warehouses. UC's data warehouses are currently being provided with data from OMS, ERP, Accounting, and other inventory management systems. Data warehouses are utilized by those systems for storage or analytics purposes.
UC plans to utilize the Systems of Engagement framework to classify its systems based on how they will be utilized within the enterprise architecture. UC would like to understand which systems it should directly integrate with versus utilizing the data warehouses where that data may also be stored.
How should a Solution Architect classify the data warehouses as systems within the enterprise architecture of this scenario?

• A. System of Reference
• B. System of Record
• C. System of Engagement
• D. System of Intelligence

Northern Trail Outfitters (WTO) has around 500,000 active customers stored m the Account object. NTO gets an average of two orders per customer each month from both internal and online sales channels. NTO is expecting growth of 15% year-over-year (YoY). Various NTO users have recently started complaining about slower performances while accessing order information or running reports. NTO customers are also teeing slower responses while accessingtheir order history on B2B Commerce.
Which two options should a Solution Architect consider to improve performance' Choose 2 answers

• A. Use external objects instead of standard B2B Commerce Order object.
• B. Develop an archiving strategy around order records from Salesforce based on a criteria that works with customer.
• C. Create a custom component to display all order information.
• D. Enable reporting snapshots to store summarised information.

Universal Containers is currently utilizing B2B Commerce Cloud, Service Cloud, and Field Service for its Sales teams, call center, and Field Service teams. The Field Service team would like to havevisibility of Commerce Cloud data because customers in the held will often ask about sales order details.
What should the Solution Architect recommend to give this kind of data access?

• A. Create a new permission set that grants access to the Order and Order Item object and assign it to the Field Service users.
• B. Give Sales Cloud license to the Field Service team to view Order and Order Item data.
• C. Create a new profile that grants access to the Order and Order Item object and assign it to the Field Service users.
• D. Give Commerce Cloud license to the Field Service team to view Order and OrderItem data.

Universal Containers (UC) has implemented a new ecommerce site for its resellers. UC is leveraging a multi- cloud architecture, B2B Commerce, for buildingthe storefront and Service Cloud Web2Case for offering case management functionality to its resellers. UC notices that the case volume is extremely high and a number of resellers are raising cases for trivial issues on the B2B Commerce site.
Which two recommendations should a Solution Architect make to help resellers use the site more efficiently and lower the case volume?
Choose 2 answers

• A. Offload the number of cases received via Web2Case by using Email2Case.
• B. Disable anonymous users on the site.
• C. Plan and conduct User Adoption Trainings for resellers on how to use the site.
• D. Implement Case Deflection.