- Exam Code: 3001
- Exam Name: Avaya IP Office Configuration and Maintenance Exam
- Updated: Jul 30, 2026
- Q & A: 84 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: User and Telephony Configuration | - Endpoint configuration
|
| Topic 2: System Installation and Initial Configuration | - Platform deployment
|
| Topic 3: IP Office Architecture and Components | - IP Office system architecture
|
| Topic 4: Security and Administration | - Administrative management
|
| Topic 5: Maintenance and Troubleshooting | - System support
|
| Topic 6: Voice Applications and Connectivity | - Communication services
|
1. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?
A) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
B) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
C) Upgrade Delta Server to the latest release using the IP Office Admin software.
D) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
2. In the exhibit, the IP Office configuration shows two licenses as being "Obsolete". What does this mean?
A) The license requires a second temporary license be loaded to allow this license to be valid.
B) The license is not needed on the installed release of the software.
C) This is a temporary upgrade license.
D) The license is the wrong license for the SD Card installed in the IP Office.
3. A customer wants to deploy 9600 series IP telephones to all desktops. The desktop computers have 10/100 Ethernet interfaces and will connect to the telephones
Which two options would meet the minimum requirements? (Choose two.)
A) DSL router
B) 100 Mbps managed switch
C) Twisted Pair cabling
D) Category 5 cabling
E) GbE unmanaged switch
4. Which two statements describe what is required to setup a Small Community Network (SCN) consisting of lour IP500v2 control units? (Choose two.)
A) The underlying network must be configured as a flat layer 2 subnet.
B) The total number of users within the Small Community Network must not exceed 250.
C) The extension, user, and group numbering on each system must be unique.
D) Combo Cards are required in all systems.
E) The user and group names on each system must be unique.
5. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?
A) Voicemail Pro
B) One-X Portal
C) CCR
D) IIS
E) ContactStore
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B,D | Question # 4 Answer: C,E | Question # 5 Answer: C |
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